Walletbox

I designed Walletbox, a clean and secure mobile app that helps users manage their payment cards, maximize rewards, and handle everyday wallet tasks with ease. The app includes smooth login/register flows, card management, reward recommendations, and a helpful chatbot — all focused on making digital wallet management simple and rewarding.

I worked as the sole UX/UI designer on this project. I was responsible for the entire experience from start to finish:

• Designed the full user flow for authentication and card management
• Created all screens including login, registration, dashboard, and chatbot
• Built an interactive prototype to demonstrate the complete journey
• Focused on security, simplicity, and a modern, trustworthy feel

Managing multiple credit cards and tracking rewards can quickly become messy and overwhelming for users.

The main challenges were:

• Creating a secure yet simple login and password reset experience
• Making it easy to add, view, edit, and delete saved cards
• Helping users quickly find which card gives the best rewards for their spending
• Designing a friendly chatbot that actually feels useful instead of robotic

I researched popular wallet and banking apps like Apple Wallet, Google Pay, and reward-focused apps to understand current best practices. I also looked at common user frustrations with card management — such as complicated forms, unclear reward info, and lengthy verification steps.

Key insights:

• Users want fast and secure login options (including social login)
• Card scanning and manual entry should both feel effortless
• Reward suggestions work best when they feel personalized and simple
• Clear visual hierarchy is essential when displaying sensitive card information

The final design delivers a modern, blue-toned interface that feels secure and approachable.

Key features include:

• Simple login, registration, and password reset flows with social login options
• Secure verification step after forgot password
• Clean dashboard showing saved cards with easy edit/delete options
• Smart “Add New Card” screen supporting both scanning and manual entry
• Reward category selector with personalized card recommendations
• Friendly chatbot that suggests the best card based on spending habits

Early versions felt a bit too plain and text-heavy. As the design progressed, I made several improvements:

• Introduced a consistent blue color scheme with clear card-themed visuals
• Made card displays more scannable with better use of color and icons
• Simplified forms and added helpful micro-copy for better guidance
• Improved the chatbot layout to feel more like a natural conversation

The interface evolved into something that feels premium, secure, and easy to use every day.

Since this was a concept project, I evaluated success through flow clarity and usability feedback. Testers found the app intuitive and appreciated how quickly they could add and manage cards.

They especially liked:

• The smooth login and password recovery experience
• How easy it was to scan or manually add new cards
• The simple reward suggestions that felt genuinely helpful

Overall, Walletbox creates a trustworthy digital wallet experience that reduces friction while helping users get more value from their cards.